Heavy Metal Custom Shop SMS Privacy Policy and Terms
Effective Date: October 5, 2026
SMS Privacy Policy
Heavy Metal Custom Shop (“we,” “us,” or “our”) respects your privacy. This SMS Privacy Policy explains how we collect, use, and protect information associated with our text messaging program.
Information We Collect
When you opt in to our SMS program or communicate with us by text, we may collect:
- Your mobile phone number and any name or contact information you provide.
- The content of messages sent to and received from you.
- Information related to your appointments, service requests, or projects that you provide.
- Records of your SMS consent, including when and how you opted in.
- Messaging records, including delivery information and opt-out requests.
How We Use Your Information
We use this information to send the informational messages you have agreed to receive, respond to your questions, coordinate services, maintain consent records, and honor opt-out requests.
Mobile Information and SMS Consent
We do not sell, rent, or share your mobile phone number or other mobile information with third parties or affiliates for marketing or promotional purposes.
SMS opt-in data and consent will not be shared with third parties or affiliates for their own marketing or messaging programs.
We may provide information to service providers that help us operate and deliver our SMS program, such as messaging platforms and telecommunications providers, solely as necessary to provide these services on our behalf. These providers are not authorized to use your information for their own marketing purposes.
We may disclose information when required by law or valid legal process.
Information Protection and Retention
We use reasonable administrative and technical safeguards to protect information associated with our SMS program. No method of electronic transmission or storage is completely secure.
We retain messaging information and consent records as reasonably necessary to operate the program, document consent, comply with applicable requirements, and honor opt-out requests. We may retain a record of your opt-out to prevent further messages.
Your Choices
Participation in our SMS program is voluntary. You may withdraw your consent at any time by replying STOP to a message from us or texting STOP to 360-392-8207.
You may also contact us to request assistance or to ask about access, correction, or deletion of your information, subject to applicable legal and recordkeeping requirements.
Contact Us
Heavy Metal Custom Shop
Email: Paul@HeavyMetalCustomShop.com
Phone: 360-392-8207
Policy Updates
We may update this SMS Privacy Policy as our practices or applicable requirements change. Updates will be posted on this page with a revised effective date. Any expanded messaging purpose requiring additional consent will be subject to a new opt-in.
SMS Terms and Conditions
Program Name and Description
The Heavy Metal Custom Shop Informational SMS Program provides text messages related to your interactions with our business. Messages may include appointment confirmations and reminders, scheduling information, service or project updates, and responses to customer inquiries.
This program does not include promotional offers or marketing campaigns. Marketing messages, if offered in the future, will require separate consent.
How to Opt In
To subscribe, text START or SUBSCRIBE to 360-392-8207 after reviewing the Keyword Opt-In Consent Disclosure and the SMS Privacy Policy and SMS Terms on this page.
By sending either opt-in keyword, you consent to receive recurring informational text messages from Heavy Metal Custom Shop at the mobile number you use to subscribe. Messages may be sent using automated technology.
Providing your phone number alone does not enroll you in this recurring SMS program. Consent is voluntary and is not a condition of purchasing goods or services.
Message Frequency
Message frequency varies based on your appointments, service requests, project activity, and communications with our team.
Message and Data Rates
Message and data rates may apply to messages sent or received, according to your mobile carrier’s plan. Contact your carrier for information about your messaging and data charges.
How to Opt Out
Reply STOP to any message from Heavy Metal Custom Shop or text STOP to 360-392-8207 to unsubscribe at any time.
You may receive one final message confirming your opt-out. After that confirmation, no additional program messages will be sent unless you provide new consent to subscribe again.
We also honor other clear requests to stop receiving messages. For assistance with an opt-out request, contact Paul@HeavyMetalCustomShop.com or call 360-392-8207.
How to Resubscribe
If you previously opted out and wish to receive messages again, review the current disclosures and text START or SUBSCRIBE to 360-392-8207 to provide new consent.
How to Get Help
Reply HELP to any program message or text HELP to 360-392-8207 for assistance. You may also contact us directly:
Email: Paul@HeavyMetalCustomShop.com
Phone: 360-392-8207
Delivery and Carrier Disclaimer
Message delivery is subject to your mobile carrier’s service availability and network conditions. Delivery is not guaranteed. Carriers are not liable for delayed or undelivered messages.
Your Mobile Number
You must be the subscriber or authorized user of the mobile number used to enroll. Please notify us if your number changes or you no longer control it.
Privacy
Your participation is subject to the SMS Privacy Policy published above on this page.
We do not sell or share mobile information with third parties or affiliates for marketing or promotional purposes. SMS consent is specific to Heavy Metal Custom Shop and is not transferred to other businesses for their own messaging programs.
Keyword Opt-In Consent Disclosure
Text START or SUBSCRIBE to 360-392-8207 to receive recurring informational text messages from Heavy Metal Custom Shop, including appointment reminders, scheduling information, service or project updates, and customer support messages. Messages may be sent using automated technology.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent is not a condition of purchase.
By texting START or SUBSCRIBE after reviewing this disclosure, you agree to the SMS Terms and Conditions and acknowledge the SMS Privacy Policy, both published on this page.
For assistance, email Paul@HeavyMetalCustomShop.com or call 360-392-8207.